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(09) 889 5847 - Complaint Log

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4 complaints


  • Janet Fisher - 11-9-2019 6:25:21AM

    I also missed a call from "officer" someone from so-called IRD's audit department, stating that they are auditing all New Zealanders, and have found they owe me an mount just over $500 and will deposit it into my bank account as soon as I gave them my Visa or Mastercard number. I refused to give the information over the phone, and he demanded I do so immediately as that is how they do so. I asked how they got my phone number, and he replied they have all of my information, but wouldn't tell me my recorded address or bank account number. When he got impatient when I again refused, he said he was staying on the phone until I did so. I again refused, so he said he was passing me to his supervisor, who I am sure was the same person. Same pressure, I again refused (while waiting for a request asking for my bank account that never came, as when he said it was the only way IRD refunds money and I must do so within a minute or two, I again refused. He asked if I wanted to miss out on the stated amount, and I said I would rather miss out on $500+ after a cold-call with no letter or e-mail pre-notification or information, and I felt that not getting that money was preferable to losing thousands of dollars. He then hung up. How rude! I was cross, but relieved I had stood my ground.


  • Janet Fisher - 11-9-2019 6:24:48AM

    I also missed a call from "officer" someone from so-called IRD's audit department, stating that they are auditing all New Zealanders, and have found they owe me an mount just over $500 and will deposit it into my bank account as soon as I gave them my Visa or Mastercard number. I refused to give the information over the phone, and he demanded I do so immediately as that is how they do so. I asked how they got my phone number, and he replied they have all of my information, but wouldn't tell me my recorded address or bank account number. When he got impatient when I again refused, he said he was staying on the phone until I did so. I again refused, so he said he was passing me to his supervisor, who I am sure was the same person. Same pressure, I again refused (while waiting for a request asking for my bank account that never came, as when he said it was the only way IRD refunds money and I must do so within a minute or two, I again refused. He asked if I wanted to miss out on the stated amount, and I said I would rather miss out on $500+ after a cold-call with no letter or e-mail pre-notification or information, and I felt that not getting that money was preferable to losing thousands of dollars. He then hung up. How rude! I was cross, but relieved I had stood my ground.


  • D - 11-9-2019 5:30:29AM

    Yes, missed a call from this number today. Called them back and an Indian guy in a hurry, advised IRD had just reviewed their My IR system and realised they owed me $800 & required my credit card to refund me. When I suggested refunding into my bank account which IRD use monthly, he hung up.


  • J - 11-9-2019 2:09:32AM

    Indian fishing/scam from Auckland. He told me that I can have $800 tax refund from the IRD. To be refunded, he asked my visa card number to deposit the money back.. However I asked him to send the information to email. He was not listening me. But he was talking angry lol. Police, put them into jail for 20years.


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